토익 전화 메시지 받아쓰기: 누가, 왜, 무엇을

Phone messages: who called, why, and what to do next

전화 메시지는 세 개의 축으로 이뤄집니다: 발신자 이름, 용건(calling about, returning your call), 해야 할 일(call back, stop by). 내선번호는 숫자가 하나씩 나오니 끝까지 기다리지 말고 들리는 대로 적으세요.

아래 문장을 읽어본 뒤, 음성과 함께 레슨 전체를 연습하세요.

1. 1Hi, this is Laura from the dental clinic calling about your appointment.
2. 2I am calling to confirm your cleaning at two on Thursday afternoon.
3. 3Please call us back before noon if you need to change the time.
4. 4You have reached the sales department of Grandview Furniture.
5. 5Our office is currently closed, so please leave a short message.
6. 6This is Mark returning your call about the broken office chair.
7. 7The replacement part arrived this morning, earlier than we expected.
8. 8I can stop by your office tomorrow between nine and eleven.
9. 9Let me know which time works best, and I will confirm it.
10. 10Hello, I am calling about the invoice you sent last week.
11. 11The total seems higher than the quote we agreed on.
12. 12Could someone from billing call me back at extension four five nine?
13. 13Sorry I missed you, I was in a meeting all afternoon.
14. 14I will try you again tomorrow, or you can reach me on my cell.
15. 15Thanks for calling, and have a great rest of the day.