客服电话英语听写——客服会说什么
Week 2 · Customer service call: what they’ll say
客服说得快,是因为他们在念流程。把流程句听熟——"bear with me"、"pull up your account"、"a brief hold"——剩下的部分就慢下来了。
下面是全部句子，读完可配音频练完整节课。
- 1Thanks for calling, this is Sam. How can I help?
- 2Can I start with your order number?
- 3And can you confirm the email on the account?
- 4Sorry, could you spell that one more time?
- 5Bear with me while I pull up your account.
- 6I can see the order right here.
- 7Do you mind if I put you on a brief hold?
- 8Thanks for holding. Sorry about the wait.
- 9Let me transfer you to someone who can help with that.
- 10If we get cut off, I'll call you right back.
- 11I can send you a replacement, or give you a refund.
- 12You should see the money back in three to five business days.
- 13I've sent a confirmation to your email.
- 14I'll give you a case number, in case you need to call back.
- 15You'll get a short survey after this call.
FAQ
- 这个听写练习怎么用？
- 播放一句，把听到的一字不差敲下来，按批改——Dictation Trainer 会给出词级反馈：哪些词听错、拼错、搞混了同音词，或者漏掉了。
- 需要注册吗？免费吗？
- 不用注册就能开始：3 节完整课程免费练——带音频、带打字、带逐词批改，全程无需账号。想继续练就注册个免费账号：送 100 Echoes（约 10 节课），还会保存进度、连续打卡和错题本。
- 这节课是什么级别?
- 本课按 CEFR 标准为 B1,共 15 句。Dictation Trainer 的课程从 A1 起步,课库越大,级别爬得越高。