Week 2 · Customer service: “delivered”, but not to you
-teen or -ty? "Fourteen" is stressed at the end and keeps its n; "forty" is stressed at the start. In an address, that is the difference between your building and one down the street.
Read the sentences below, then practice the whole lesson with audio.
- 1Thanks for calling. What can I help you with today?
- 2Hi, the app says my package was delivered, but it isn't here.
- 3I'm sorry about that. Can I have the order number?
- 4Sure, give me a second to find it.
- 5Thanks. It shows it was dropped off yesterday at two fifteen.
- 6The driver took a photo. I'll send it to you now.
- 7That's not my building. I live at forty, not fourteen.
- 8I see. It looks like it went to number fourteen by mistake.
- 9Could you go over there and ask them first?
- 10I already did. Nobody answered.
- 11In that case, I'll send out a new one today.
- 12And don't worry, you won't be charged again.
- 13Great. How long will it take?
- 14It should be there by Friday at the latest.
- 15Perfect. Thanks for sorting that out so fast.
FAQ
- How does this dictation practice work?
- Play a sentence, type exactly what you hear, then press check — Dictation Trainer shows word-level feedback: which words you misheard, misspelled, confused for a homophone, or missed.
- Do I need an account, and is it free?
- No account needed to start: you can practice 3 full lessons free — audio, typing, and word-by-word feedback — without signing up. Create a free account to keep going: 100 Echoes (about 10 more lessons), plus saved progress, streaks, and a mistakes notebook.
- What level is this lesson?
- This lesson is graded B1 on the CEFR scale and has 15 sentences. Dictation Trainer lessons start at A1 and climb as the library grows.